Information security process engagement

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Support

Support services

Standard email-based support

Standard email-based support plus assigned customer support group

Chama knowledge base (includes self-serve videos and content for training)

Security

Application security rules

Portfolio/program/project security profiles

Single sign on (SSO) enablement

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Administration

Organizations

Regions

User management

Stakeholder groups (5 levels)

Assessment templates

Configurable lists

Insights

Client-authored customizations

iTalent Digital customizations

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Change Initiatives

Active projects

5

25

Tiered

Project templates

Change impacts

Key learnings

Risks/issues

Change plans (comms, training, engagement, activities, milestones)

Assessments (project, stakeholder, individuals)

Pulse (invite others to complete assessments)

Consulting Services

Kick start advisory - Chama configuration consulting (recommended)

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Strategy - Define essential behaviors, communications strategy, learning strategy, change advisor/coach

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Change planning and design - Design and plan change program, approach, evolve delivery model and framework

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Change enablement - Stakeholder (SH) analysis, change impact assessment, SH engagement, comms, training, readiness and adoption

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Chama training - Admin training (train the trainer), end users, office hours

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API (coming soon)

Chama implementation - Chama advisor/coach, governance, process configuration | PBI consulting | security services

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