Leslie Ottavi5 minKeeping an eye on the people in an AI-infused worldThe advent of generative AI has dramatically reshaped customer experience (CX) and revolutionized how companies interact with their...
Kelly Clarke3 minChange management for project managers: how to ensure better outcomesThere is no magic wand moment in enterprise project management. This is okay; we don’t live in a campy 80s/90s teen comedy movie. (On...